Shipping & Delivery Policies

• Notwithstanding anything contained in the Shipping Disclaimer or in the Terms and Conditions, in the event the order is made to deliver through any courier agency or any third party, “Ayodhya Publications Pvt Ltd” does not make any representation or warranty in relation to the delivery of such order.
• The products will be delivered through our partner courier company, or any other courier company and the delivery made by them are subject to the Terms and Conditions of such courier companies.
• For products that are shipped using the services of our courier partners, the date of delivery is an estimate. Your order may be delivered a day prior or a day after the chosen date of delivery.
• You acknowledge that requested delivery date is non-binding. Estimated delivery date depends on the availability of the product and the destination to which you want the product to be shipped.
• Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package. The delivery cannot be redirected to any other address.
• No deliveries are made by third party courier agencies on a Sunday and Public Holidays.
• Courier partners sometimes have some delays due to holidays and strikes. In case if the recipient is unavailable, we will attempt delivery twice and in case delivery location is incorrect or the recipient refuses to take the delivery, the delivery shall be deemed to have been made. The courier company will attempt to deliver the package twice before the parcel returns to the point of origin. In the event the delivery is not executed during the attempts, you shall still be charged for the order.

Delivery at Remote Locations and Towns

• Orders can be delivered only in the cities mentioned in the List of Serviceable Cities.
• Please note that we can’t commit an exact time of delivery.
• Correct address and contact number is a must of the recipient for placing the order.
• No deliveries would be done on National Holidays. The delivery of the same would be done on the next working day. In case of floods/ heavy rains/ National Bandh/election dates/ curfews/ traffic jams/ festival times/regulated traffic movements/lockdowns or any other impediments that may restrict the delivery of the order. “Ayodhya Publications Pvt Ltd” reserves the right to reschedule the delivery to another date.
• The delivery of the products/items ordered will be attempted only once at the address as provided in the order received by “Ayodhya publications “. In the event the delivery is not executed due to any reason whatsoever not attributable to “Ayodhya publications “, the customer shall still be charged for the order. The order will be deemed executed and delivered in the following events:
  • Delivery not done due to wrong address.
  • Recipient not available.
  • Premises locked.
  • Wrong/incorrect phone or mobile or extension number / not working / no reply or not connecting /not reachable.
  • Recipient refused the products.
  • Delivered the product at the Gate/Reception/Neighbourhood.